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Network Engineer

  • Location:


  • Sector:


  • Job type:


  • Salary:

    Bonus, pension, negotiable

  • Contact:

    John McGuinness

  • Contact email:

  • Job ref:


  • Published:

    2 Monate her

  • Expiry date:


The successful candidate will be part of a dynamic support and managed service team working on multi-vendor environments for a large client base

The successful candidate will have excellent analytical skills, will be encouraged to work on their own initiative as well as be an integral part of a dynamic team by contributing with:

  • Managing daily operational tasks with minimal supervision
  • Providing technical security support, advice and further analysis on the vendor products and technologies listed below for our customers infrastructure security needs.
  • The provision of detailed and accurate guidance on the use of client products to support our customer base.
  • Effectively interacting with other members of the team to provide security solutions to technical issues.
  • Acting as a Trusted Advisor for some of our major customers and as a Subject Matter Expert for core vendor technologies.
  • Applying an understanding of client's operations to enhance the sales process and effectively supporting client opportunities contributing to proposals and account development.
  • Providing escalation and mentorship to junior colleagues and assist, as a senior member of the team, in the ongoing improvement and development of junior staff.
  • Contributing to problem management by identifying trends in product failures and reoccurring incidents.
  • Being responsible for the oversight of complex changes for the managed services customer's networks.
  • Acting as escalation for Network Security Engineers assisting remotely and attend site to resolve if required.
  • Supporting new customers on boarding.
  • Participating in the on-call rota providing support to clients and colleagues 24 x 7.
  • Qualifications

A degree in Computer Science or an equivalent discipline is preferable but it is not a requirement, an applicant with a minimum of 4 years of relevant industry experience in an equivalent role will be given equal consideration.

Five to seven year's proven experience gained in a technical support or consultancy role in a corporate security support environment

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