ServiceNow Architect

Our leading healthcare client is seeking a talented ServiceNow Architect to spearhead their transition from Remedy to ServiceNow. You will be a key contributor to our clients technology transformation journey, aligning business needs with cutting-edge ServiceNow solutions.

Responsibilities:

• Lead the architectural design and implementation of ServiceNow solutions, ensuring they align with strategic goals and industry best practices.
• Collaborate closely with cross-functional teams acorss the enterprise to understand business requirements and translate them into effective ServiceNow solutions.
• Leverage your expertise in ITSM, ITOM (Service Mapping, Discovery), and ITAM modules to design and implement workflows, configurations, and integrations that address their unique challenges.
• Provide technical leadership to developers, administrators, and other stakeholders throughout the project lifecycle.
• Lead platform upgrades and enhancements, ensuring minimal disruption and maximum benefit to our operations.
• Stay current with ServiceNow platform advancements, sharing insights and recommendations with the organization to drive continuous improvement.

Skills Needed:

• Minimum 8+ years' experience on the ServiceNow Platform
• Proven experience as a ServiceNow Architect.
• Expert knowledge of ServiceNow modules, including ITSM, ITOM, ITAM & Service Catalog with hands-on experience in designing and implementing solutions.
• Previous Healthcare industry experience would be beneficial
• Excellent problem-solving skills and ability to provide innovative solutions to complex challenges.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Certified Technical Architect would be highly advantageous.

To be considered for the role please apply online or email an updated Resume to William Barclay at Oliver James - william.barclay@oliverjames.com